At NexGen Battles, we aim to provide a seamless shopping experience for any merchandise or products related to our platform. Please review the following shipping and delivery guidelines for any orders made through our site.
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary based on your location and shipping method selected at checkout.
Once your order has been shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.
We currently offer international shipping to selected countries. Please note that additional customs or import taxes may apply, depending on your location, and these are the responsibility of the recipient.
Delivery times are only estimates and may be delayed due to unforeseen circumstances such as customs delays, natural disasters, or logistical disruptions. NexGen Battles is not responsible for delays outside of our control but will notify you of any major delays affecting your shipment.
If your package is lost in transit or you do not receive it within the estimated delivery timeframe, please contact our support team. We will assist you in locating the package or sending a replacement.
For any questions or concerns regarding shipping and delivery, feel free to reach out to us at [support email].